Shipping & Return Policy

Shipping : 

Our primary shipping courier will be UPS and USPS it will take 1-7 business days for delivery depending on location. A tracking number will be provided once the item is paid for

*Please note we do not ship on weekends and holidays

Packages will be delivered to mail carrier, one business day after order is placed

We can combine orders into one package if all orders are paid for at the same time. We do not ship to PO Box.

All order over $150 will require a signature for delivery 

We cannot control the delivery time of your items, the delivery time we provide is only an estimation and may vary depending on external forces. We will not be responsible for courier negligence, if the package is damaged upon arrival please file a report with the proper courier.

Returning an Item :

We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.

 Items may be returned within 7 days of the delivery date for a refund or exchange

Defective, Damaged or Misshipped Items

You will receive a refund for the item(s) and shipping and handling costs for defective, damaged or misshipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).

Change of mind 

If you have changed your mind and would like to request a return for your NEW product item *Please contact kobeskollectiblesmedia@gmail.com for a rma# and return instructions. Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. A refund will be issued for the price of the item upon its check in and processing. Shipping and Handling fees are not refundable.

Returned merchandise must be in new condition with its original packing (Do Not open the box). 

All returns and refund will take up to 3-5 business days to process after further inspection